Terms & Conditions

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms & Conditions apply to all visitors, users, and others who access or use our services. By using our services, you agree to be bound by these terms.

2. Services Description

We provide automation solutions and consulting services including:

  • Process automation and optimization
  • Custom software development
  • AI and machine learning solutions
  • Digital transformation consulting
  • Technical support and maintenance
  • Training and implementation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

4. Payment Terms

Pricing: All prices are quoted in USD unless otherwise specified. Prices are subject to change with 30 days' notice.

Payment Schedule: Payment terms are net 30 days unless otherwise agreed in writing. Late payments may incur additional charges.

Refunds: Refund policies vary by service type and are outlined in individual service agreements.

Taxes: All prices exclude applicable taxes, which will be added to invoices as required by law.

5. Intellectual Property

Our Rights: All content, trademarks, service marks, trade names, logos, and intellectual property on our website and services are owned by us or our licensors.

Your Rights: You retain ownership of any content you provide to us, but grant us a license to use it for service delivery.

Custom Work: Custom solutions developed for you remain your property upon full payment, subject to our right to use underlying technologies.

Restrictions: You may not copy, reproduce, distribute, or create derivative works without our written permission.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during our business relationship. This includes:

  • Business strategies and plans
  • Technical specifications and designs
  • Customer and supplier information
  • Financial and pricing information
  • Any information marked as confidential

This obligation survives termination of our agreement for a period of 5 years.

7. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to:

  • The amount paid for the specific service in question
  • Direct damages only (no consequential damages)
  • Claims brought within 12 months of service delivery

We are not liable for any indirect, incidental, special, or consequential damages, including lost profits or data.

8. Warranty and Support

Service Warranty: We warrant that our services will be performed in a professional manner consistent with industry standards.

Support: Technical support is provided according to the terms of your service agreement.

Updates: We may provide updates and improvements to our services, which may be mandatory for continued use.

Disclaimers: We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

9. Termination

Termination by You: You may terminate services with 30 days' written notice, subject to any minimum commitment periods.

Termination by Us: We may terminate services immediately for breach of these terms or with 30 days' notice for convenience.

Effect of Termination: Upon termination, you must cease all use of our services and return any confidential information.

Survival: Certain provisions, including confidentiality and intellectual property rights, survive termination.

10. Governing Law and Disputes

Governing Law: These terms are governed by the laws of the jurisdiction where our company is incorporated.

Dispute Resolution: We prefer to resolve disputes through good faith negotiation. If that fails, disputes will be resolved through binding arbitration.

Venue: Any legal proceedings will be brought in the courts of our jurisdiction.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

We will notify you of material changes via email or through our website.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: info@hkauto.in, hkautomation2018@gmail.com

Phone: +91 88476-66035, +91 98962-58526, +91 98152-80023

Address: Khasra No.100/11, 12,20,Khewat No. 163, Khatouni No. 193 Moja Dera Kala Amb, Distt. Sirmour, Pin 173030, Himachal Pradesh, India